With the rise of globalization, many companies have turned towards outsourcing. Other driving factors behind this were the dot-com crash of the 21st century and the economic recession following the events of September 11, 2001.

Many companies suffered heavy economic losses after that and hence, looked for less expensive avenues of development and support.

Outsourcing involves a considerable degree of two way information exchange and co-ordination for e.g., buying products from a supplier cannot be termed as outsourcing, but merely a vendor relationship. Outsourcing has now become a critical phase in the administrative cycle of a firm. Choosing a proper partner offshore has thus become an issue of monumental importance. The client of course is free to choose areas for outsourcing and the companies who could be entrusted for developing their business processes. Deciding the areas to outsource and whom to outsource is thus a crucial decision. Outsourcing increasingly has become a strategic choice for most companies to make in order to cut down on the costs while getting quality services.

This is where the role of consultancies begins. An outsourcing consultant acts as a complete solutions package for any firm taking their services. They not only identify the areas, which are suitable for outsourcing but also pinpoint the quality clients offshore. These consulting firms abound on both the sides of the shore. Offshore Outsourcing Consulting companies today wear different hats to ensure that the benefits of seamless transition are transferred to companies looking at going Offshore. The company's role becomes complementary to the customer's objectives. These companies are usually "been there, done that" and they can do it again for their customers. Customers benefit from their expertise in the area as this allows solutions to get transferred to in a most optimal time
frame.

Another benefit of working with consulting firms is the transfer of local knowledge, information and best practices. In a successful Offshore Consulting relationship, consultants become effective communication channels between front line workers and customers, and the leaders of the company or organization. They enable a firm to maintain the healthiest possible relationship with its offshore clients while ensuring that the targets are met within the time frames and quality standards are maintained.